Ed.Bexo Educational Services – Refund Policy

Last Updated: September 16, 2025


Refund Eligibility

7-Day Money-Back Guarantee:

  • Course purchased within last 7 days

  • Less than 20% of course content accessed

  • Valid reason provided for refund request

Eligible Circumstances:

  • Technical issues preventing course access

  • Course content significantly different from description

  • Duplicate purchase made by error

  • Payment processing errors

Non-Refundable Items

  • Courses completed beyond 20% of content

  • Downloadable materials already accessed

  • Live session recordings and materials

  • Processing fees and payment gateway charges

Refund Process

Step 1: Email refund request to contact@ed.bexotechnologies.com
Step 2: Include order number and reason for refund
Step 3: We review and respond within 2 business days
Step 4: Approved refunds processed within 5-7 business days

Cancellation Policy

  • Live Sessions: 24-hour cancellation notice required

  • Course Enrollment: Can be cancelled within 7 days of purchase

  • Subscription Plans: Cancel anytime, valid until current period ends

Partial Refunds

Available for:

  • Unused portions of multi-module courses

  • Technical difficulties affecting course delivery

  • Incomplete course due to instructor issues

Contact for Refunds

Email: contact@ed.bexotechnologies.com
Phone: +91 97360 44300
Address: E 260, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160055

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