Ed.Bexo Educational Services – Refund Policy
Last Updated: September 16, 2025
Refund Eligibility
7-Day Money-Back Guarantee:
Course purchased within last 7 days
Less than 20% of course content accessed
Valid reason provided for refund request
Eligible Circumstances:
Technical issues preventing course access
Course content significantly different from description
Duplicate purchase made by error
Payment processing errors
Non-Refundable Items
Courses completed beyond 20% of content
Downloadable materials already accessed
Live session recordings and materials
Processing fees and payment gateway charges
Refund Process
Step 1: Email refund request to contact@ed.bexotechnologies.com
Step 2: Include order number and reason for refund
Step 3: We review and respond within 2 business days
Step 4: Approved refunds processed within 5-7 business days
Cancellation Policy
Live Sessions: 24-hour cancellation notice required
Course Enrollment: Can be cancelled within 7 days of purchase
Subscription Plans: Cancel anytime, valid until current period ends
Partial Refunds
Available for:
Unused portions of multi-module courses
Technical difficulties affecting course delivery
Incomplete course due to instructor issues
Contact for Refunds
Email: contact@ed.bexotechnologies.com
Phone: +91 97360 44300
Address: E 260, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160055